Your network infrastructure underpins all business operations. But having the right skills available to design and deploy your infrastructure is always a challenging task. With the enormous variety of solutions available today it is impossible to employ full-time, people who are experts in every technology you are likely to utilise.
What is needed is the ability to call on a pool of trusted experts who are able to supplement your existing in-house skills and work seamlessly with you to reduce the risk of commissioning new infrastructure or changing your existing environment.
3net is gaining a reputation for attracting and retaining the best professionals in the IT industry. Our consultants are our greatest assets and differentiator. With our wealth of skills, knowledge and pragmatic implementation experience, 3net has developed a set of core infrastructure services, which include;
- 24x7 Call Centre
- Multi-Vendor support packages
- SLA Management and service review methodologies
- Network design and network architecture reviews
- Infrastructure implementation and configuration
- Expertise in well known Network Management Systems
- optical and copper cabling installations
In addition 3net offers the following services to improve efficiency and reduce risk.
Asset & Inventory
Most large organisations do not really know what IT assets they
have, or who looks after them, so an audit can result in real economic
benefit and productivity improvements for end users and better customer
satisfaction. IT asset management (ITAM) used to be primarily involved
in acquiring hardware and software and little attention was paid
to managing assets throughout their life cycle.
As a result, most large organisations have lost count of how many IT devices they have bought and installed. When they really take a close look at their inventory they find devices widely dispersed across a number of sites and managed by different departments.
The costs to maintain IT assets in operational mode, including hardware and software support services, represent between 40% and 60% of an overall IT operations budget, according to Gartner. So the question organisations need to ask is how can they control or reduce the total cost of ownership (TCO) of their assets?
3net has an extensive track record auditing the largest Cisco networks within the EMEA region and 3net has proved an audit provides useful management information to plan CAPEX, improve IT services and negotiate support contracts.
The 3net ProPac Service Originally penned from the term “Proactive Package”, ProPac is a unique ITIL-based service specifically designed to deliver operational efficiency by focusing on network infrastructure, network management and related operational procedures.
A 3net developed appliance is installed on a client network passively monitoring and logging key metrics. Typically, once a month a 3net consultant visits the client and interprets the metrics gathered and relates any error conditions found, in plain english, to the client along with any suggested corrective actions.
By targeting these key areas and reducing risk in your network environment, 3net help network managers deliver increased network availability and reliability to support their organisations business objectives.
